Legal & Compliance

Cancellation Policy

Structured Withdrawal & Service Termination Guidelines

IQA-US allows institutions and applicants to withdraw applications or cancel services under defined procedural conditions. This policy outlines the terms, timelines, and financial implications of service cancellation.

Institutional Accreditation Cancellation

Institutions may cancel their accreditation application by submitting a formal written request. The implications of cancellation depend on the stage of the evaluation process:

Before Documentation Review Begins

Partial refund may be considered (administrative fees may apply).

After Evaluation Process Begins

Fees are non-refundable due to professional evaluation work already initiated.

After Accreditation Approval

Accreditation status may be voluntarily withdrawn; however, fees remain strictly non-refundable. Upon withdrawal, institutions must immediately:

Remove use of IQA-US accreditation mark
Cease public reference to accredited status

Candidate Examination Cancellation

Candidates who fail to attend scheduled examinations without prior notice are not eligible for a refund.

Rescheduling may be allowed based on institutional policy and specific examination guidelines.

Certification Cancellation

Once a certificate is officially issued, voluntary cancellation does not apply.

Revocation is possible only in strict cases of verified misconduct or serious compliance violations.

Policy Purpose

"This Cancellation Policy ensures structured service management, protects evaluation integrity, and maintains operational fairness across all our global partnerships."